Trading using Trade Architect has been plagued with a lot of technical problems that should avoided by a brokerage of TD's stature. Real time activity is compromised by this trading platform's data that is often not updated quickly which creates real problems. Depending upon who you talk to, you'll get all kinds of answers, excuses, apologies which might be sincere but are window dressing. However, I have received the best immediate action by talking with their Executive Support group which is also known as the Office of the President and can be reached at [protected]. So, if you've had any frustrating experiences, bypass regular Customer Support and speak with the highest level of support at their Nebraska corporate phone number.