It took me a little over an hour to order 5 items from your catalog by going on-line. I'm very disappointed that the process was not faster. Your web site is very SLOW !! I went ahead with the order because I like the prices and plants etc. I hope the service and product is better than the on-line ordering process. This is the first time I've ordered from 4 seasons nurseries. User's recommendation: When you order on line be sure you have an extended amount of time available.