I will give them one Star on customer service and deal closing process just to return the favor, it takes gut to look straight into someones eyes and hypocritical make them believe that they are actually doing their best to help you purchase an used car in very good conditions when in fact it is the complete opposite. Here we go: Mother drove away with an used Chevy Cruze 2015 that apparently was in mint condition, obviously of course. 1st issue appeared the very next day, check engine light came on solution? the light was taken off dashboard from service and she was sent her way once again thinking that all was alright. 2nd issue light came back on after three hours to which mother rapidly return to dealership and after several hours the car was returned to mother without check engine light on. 3rd issue check engine light stayed off for a couple of days, purchase was already closed and over the 4 days period to return the vehicle. 4th issue check engine light came back on, in addition the car would not accelarate after 20 minutes or so of being driven, service had no idea of what was causing it or why the check engine light kept coming on. 5th issue after pumping gas and this happens everytime, the car wont start at all. it only starts after several attempts. 6th issue electronic misfiring between power chargers and usb, it is like playing tip for tab....you would never know which one was going to work 7th issue after many, many phone calls and reaching out to several representatives to whom all claimed to be managers we got the chance to sit down and try to accept a different car a brand new hyundai accent tripled the price and monthly payments, if accepted it would have set up my mother to failed payments. 8th issue dealership never showed intentions to fix the car 9th issue they offered to purchased the vehicle back and the price was way under valued, leaving mother with a negative balance added to a very basic 2019 hyundai accent ........all it needed to be less attractive was non automatic power windows. 10th issue, mother was given a loaner with limited miles usage, loaner had 3100 miles and couldnt go over 4000 miles, now, mother works with her car delivering meals and packages, so no income at all due to the limited loaner. 11th issue, car was sent to chevy dealership for a check up, it came back with several codes to be fix but the report was never disclosed to mother. 12th issue and im going to stop right here to avoid boredom; Customer communication and business clarity of all the process since 11/28/2018 until today's date has been the worst that I have ever experienced. hope this helps future tempted buyers to reevaluate Keffer Hyundai's as a place to bring our business.