I tried looking up the email to call these people because they don't put it on their statements that they mail out so people can call so I tried to email in the phone numbers I gave me and had three of them and I tried all three of them all the [censored] and then had to say is please enter your pin for this conference please enter this pain for this conference please enter the pin for this conference if you guys don't know how to have a damn phone service for people to call you I don't see how you can collect any money. With that being said the account number that you're trying to tell me about which is account number [protected] in amount of $42.78 you say I owe Bradford Exchange it's funny because they sent me a refund check for exactly $42.78 for account number [protected] the same damn thing that you guys are saying that I owe $42 for they sent me a refund check do you guys know what the hell you're doing and why don't you have it where I can call and talk to somebody.