We were mislead and given several different stories about the status of two pedal boats we ordered. We were promised 4-6 weeks. It is now 12 weeks and I have emails saying they or at least one was ready to ship 6 weeks ago. Bottom line… very difficult to reach the customer service Dept, but the empty...
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I ordered an old river canoe for this website. What I received was an american eagle canoe without the additional seat reinforcements I paid for. You might as well order directly from american eagle and get what you want for half the price. After contacting them they played the victim! How could our builder do this!!
Web site had a package deal on kayaks. Order was placed and payment was submitted. The account was charged, ( luckily did not have credit limit raised and the charge was denied ). Two days latter I was contacted by phone and was told that the Kayaks I ordered were not available. They did have other products....
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Main Points : 1. Hair trigger accelerator : Extremely dangerous and a liability. 2. No power to move even slowly, I was not looking for speed, but I did not want standing still either.. 3. No range, after a ¼ mile of painfully slow moving, the motor sputtered and gave out. I let it cool, same thing...
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Customer Hoax
Not only is this office brazen enough to spot and cheat a customer, but they still allow them to call and ask every other week: " you don't want to buy viasat. " Although it has been said 100 and 1 times that I would be better off without television at all than using the services they offer for free. They should probably recommend a normal CRM system to stop chasing former customers. I don't know of any former clients who would like to return.
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