Update by user Jan 09, 2021 Not resolved and my last nam is Glasgow Original review posted by user Jan 09, 2021 I sent my boots back because they were too tight on my leg.I sent back right away I was going to exchange for shorter boot, you had neither of the ones I wanted out of stock.. so I bought them from the bay I bought them on dec, 21 you said you got them you were processing them I want my money back I kept sending text back and forth then you said wait for thirty days then I got an email that you sent my boots . I did not order another pair then you said I could send my boots back when I got them. so I asked which boots you were sending, and it was the same one I just sent back !! I just wanted my money back!! All I did was take them out of box and try them on and did not fit sent back this Is the worst service I have ever had. why would I exchange for the same boot ??? I had texted with someone for a month it is over 200.00,and I needed it in the holiday season !! I am sorry I ever bought from you. I am mass I have to wait probably another month b I will never shop at Hunter again! User's recommendation: Do not shop unless you want mistakes and no communication no help still have my dollars.