I have just spent a frustrating 20 minutes to a "service" rep I have been charged 94.99 renewal fee for a service as far as I am aware I never signed up for and the most expensive renewal I could find is 75.99 when I spoke to Norton was told could find no account for me the ap number On my statement was wrong I asked several times to be transferred to complaints/fraud just kept repeating info was incorrect and effectively refused to transfer me I eventually hung up in frustration. I have of course cancelled this so called subscription with my bank