I ordered an item and paid extra for overnight shipping. It didn't arrive until 4 days later. So paying for overnight shipping was a huge waste of money to begin with. When I got the item it seemed of poor quality and not matching the description. I got instructions to return the item including a return authorization number. I mailed the package back to the address they provided as instructed, including the RA#. Within a couple weeks, the return package came back to me, marked Refused/Return To Sender! They refused to accept delivery of my return even though I followed their instructions. So I tried calling their customer service number. I called many times over several days and every time I got a busy signal or an endless ringing with no answer. Finally I reached a voice mailbox and I left a message describing my situation. A few days later I received a voice mail from them, and the person gave me a number to call back. When I called the number I reached a store in the mall - a completely unrelated business! When I tried calling back the number they called me from, it was an invalid number and would not connect. I feel like they are running some kind of scam and I have been completely ripped off for the cost of the item, the inflated cost of overnight shipping (which I did not get) and the cost of the return package that I had to send to them which they refused! Avoid this scam company at all costs!!