Booked a cruise online for next March, 2019. Husband decided he didn't want to go so I called to cancel, because I paid extra for cancellation insurance....Joke was on me! If I would have called and made the reservation instead of booking online, I was told she would have given me a cruise that allows for a refund, but to cancel I would have to pay another $100 and they would give me a $400 credit to use within the next to years...so the total charges were $722. and I got that credit, which I will Never use...It's very frustrating! Bottom line....Don't book a cruise with cheap cruises!!! If you do...Make sure you call and book it and find out every detail ahead of time.