I CALLED SEARS GARAGE SOLUTION ON 01/14/20. I RECEIVED A CALL BACK FROM CARMEN AT 7-77*-840-**** TO SCHEDULE MY SERVICE. THE SERVICE WAS FOR 01/15/20. THE SERVICES MAN ARRIVED THAT MORING AND IMMEDIATLY STARTED TO DO A MAINTANCE CHECK I ASKED WHY HE SAID IT WOULD BE FREE WITH MY OTHER SER. HE TOLD ME HE COULD REPAIR MY BOTTOM PANEL AND THAT IT WOULD BE 3 WEEKS BEFOR IT CAME. I SAID OK. I PAID HIM 317.00 DOLLARS WHICH HE DEPOSITED INTO SUNTRUST BANK ON THE 15TH. I HAVENT HEARD FROM HIM OR ANYONE SINCE. HIS NAME WS LEW AND HE WAS DRIVING A SEARS TRUCK. THIS HAS BEEN THE HARDEST THING TO DEAL WITH I CANT REACH ANYONE AND WHEN I DO THEY TELL ME I AM SPEAKING WITH THE WRONG PEOPLE... DONT USE THIS SERVICE!!!!!!