16 Nov, 2018 → by ClaimboUser627373
NO FREE RETURNS AND RUDE
2
I HAVE BEEN LOYAL BM CUSTOMER-NO LONGER. I ORDERED A REGULAR PRODUCT I USE AND THREW OTHER STUFF IN BAG. THYE BLUSH IS HORRIBLE-EVEN THOUGH I DID READ SUCH REVIEWS -SO I WANTED TO RETURN AND THEY WILL NOT SEND ME A LABEL UNLESS A FOUNDATION. IN THIS DAY AND TIME WITH AMAZON,SEPHORA, ULTA, NORSDTROM MACYS- WHY GO THIS THE SNOTTY ARROGANT BEHAVIOR ON THE PHONE WITH NO CUSTOMER SERVICE. ONE ANSWERED THE PHONE LAUGHING =SAYS SHE COULD SEE ON THE SITE WHERE I CALLED --CHALLENGED ME. I ASKED FOR SUPERVISOR -I LITERALLY HAVE NEVER ENCOUNTERED THIS AND WILL NEVER BUY ANOTHER BM PRODUCT AS I WILL ALWAYS THIINK OF THE CUSTOMER SERVICE THEY HAVE BEEN TAUGHT.