I was a big Quirky customer before they stopped selling directly to consumers. After a brief hiatus of only indirect sales, I was delighted to learn that Quirky was going to start selling again. Unfortunately -- the "new" Quirky has been horrific! More than two months after placing an order for 5 items, only 1 arrived (more than one month after the order was placed) and it was damaged. I paid for all 5. Multiple attempts to contact Quirky and to have the problem fixed have proved futile. NO CUSTOMER SERVICE -- NO RESPONSE. DO NOT Buy from Quirky! DO NOT Buy from Quirky! Do Not Buy from Quirky.