Update by user Jun 25, 2020 I'm sorry to those that might see this, I have no more time to waste on these people Original review posted by user Jun 25, 2020 I don't have any more time to waste on Nitro, I would like to say briefly to their CEO for another CEO, Size doesn't matter other than it's a measurement of the success of your work a man's work and how well and ethical they run their business. I'm only a 94 million dollar company but growing rapidly. So to the man or woman that runs this corporation, My advice would go back to ethics 101 or maybe you skipped that class, It was something you saw no need for !!! That would differently make sense to you none !! You have a moral, ethical, and professional obligation to those who purchase your product, which id like to say is second to none. I have a very big problem. However, get anything remotely close to the customer support from your company is virtually impossible. That comes from the board of directors, not the little people that have to follow your unethical trail.I'm not going to go into the issues its way too lengthy, and I've wasted over 4 hours of my time already. At 10k improvement per hour, you're not worth my time. If you have anyone on your team of people that care have please have them call me tomorrow at my office 303-763-**** Te only reason I would do business with you is, that whoever developed your software did one *** of a job, it's a shame they have to work with someone with your lack of ethical guidance. I'll await your call., maybe if your half a man you'll call me yourself, but I won't hold my breath. Thank you User's recommendation: The software is great 5 star, The way the run there business sucks. negative 10 stars.