Well my queen mattress was sagging,lumpy /....paid for inspection 60 bucks...denied cause i didnt have a matching box spring the box spring had a stain on it(not bought from them) saggin on the ends saggin in the middle but they say mattress fine....i will not shop there no more warranty scams...i can come in and get a discount..i dont wanna be bother i would like my money back and go elsewhere..mattress is less than a year old....my box spring had no support bull...my used mattress lasted 7 years with no saggin....heed my warning shop else where.bought this garbage in Portage Indiana.its crazy you have to pay these idiots for inspection 60 bucks they dont tell you that until you have probles or issues....mattress didnt even have a manufacturing tag