1 Jan, 2018 → by ClaimboUser244382
never recv’d goods, never get refund
*SOLVED

3

Hobbytron.com is a terrible on-line retailer, you place an order with these folks, they charge your credit card, they claim the order is on backorder, they never ship it nor do they refund your money. I placed an order for my son (a gift) they took my order on Feb.7th, they promptly charged my credit card on the 10th, then my order went on backorder. After waiting for my order for several weeks, and their on-line employee 'Ninelia' lied to me and said my order was now in-stock and about to ship, she told me this twice. I decided to cancel my order and 'Ninelia' again was the agent who took my information, she said it would take 2 to 3 days for my refund. I contacted them again after nothing was refunded, this time employee 'Stefanie Brown' sends me an email with the same 2-3 day wait period B-S line! Now it's 7 weeks later and I try again, employee 'Ninelia' tells me the same thing to wait for "2 to 3 days" for my refund. DO NOT do Business with these scam artists, they lied to me and have caused undue hardship on me, you see I'm unemployed and although my order was for $102 I can not afford to lose any money at all. Shame on you 'Hobbytron.com' and your so-called knowledgable employees, I hope to see you in the unemployment line too after people read this and STOP placing orders with you!
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