After more than 2 months for emails to & fro to NewFrog for items shipped out on 22 Oct 17 and supposing to arrive in Singapore om 08 Nov 17, I was told to wait for these again and again after numerous emails with NewFrog. Finally they asked me to check on the mailing address. To my horrible, part of my mailing address is missing, I checked again to my registered address on NewFrog website, this is correct. They are playing games by delaying. Lousy online seller and no responsibility. My honest advise to all is NEVER buy from this online seller !! From: [protected]@newfrog.com Subject: Re: Re: My orders: NF000357375 & NF000357371 - Urgent ! - Full refund please ! To: Derrick Date: Thursday, December 21, 2017, 4:38 PM Dear customer, We feel sorry about this. The unit is missing, so you cannot receive the parcel anymore?? Lacey Date: [protected]:18To: [protected]@newfrog.com Subject: Re: My orders: NF000357375 & NF000357371 - Urgent ! - Full refund please ! Dear Elinor You had shipped to a WRONG address. Please see attached for details. I just login to my NewFrog account to check again. Yes, my keyed in address is correct. You made a mistake to ship to a wrong address. How now ?