I rec'd notice from malwarebytes customer service reminding me that my premium order, reference 10786**** is set to renew itself on 11/09/20 for 39.99. They are going to charge it using the credit card number they have on file. I wanted to let them know that the card number they have is no longer in use. I asked them to contact me by phone and I will give them the new card number. No response of any kind from them so far. I would like to keep the service before it expires. User's recommendation: I'm disappointed with customer service for not addressing my issue.