1 Jan, 2018 → by ClaimboUser846359
name order on form
*SOLVED

2

I was sent a moneygram of $6460 number [protected] from Kenya to Yiwu, China on October 12, 2009. The forms my wife filled required my names to be filled by First name, middle, and family name. This she did. However, in China, the first name appeared, but last two names appeared together...ie the middle name and the family name. And I was refused payment! I had to call back home and wait, which was really annoying and unfair.Is there a way that Moneygram can make their forms customer friendly for clients who are living in China, but are not Chinese? I' ve had no such problem with their competition.
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