I was served by the colorist Nadine, in the Aveda store located on Saint-Laurent street in downtown montreal. Before we began, I mentioned how I had come one year before hand, paid X amount of money and got exactly what I wanted for a decent price. Nadine mentioned how although she wasn't able to give me exactly what I wanted for a lowered price, she could do half my had for half price (which I had understood to be 50$ without tip...seeing as how I only needed less than half of my head bleached). During the process, she kept mentioning how she was making mistakes, how usually she pays very close attention to minute details and how with my hair she was totally messing up. Which, honestly I didn't mind at the time because, hey, 50$ isn't that much afterall! After spending 4 HOURS in the salon, practically falling asleep, having wasted half my day, the process is over and I am leaving with pink hair. She said the toner would leave after a wash or two. IT TOOK ME OVER 2 WEEKS AND MANY MANY WASHES TO GET OUT! I had an event that night and was way pissed. Oh not only that, once my head was in the tub for the fourth time and she was rinsing out whatever mess she had done, she pops her head over mine, saying that she left the bill at the cash; a whole double the price we had discussed in the beginning!! I am sooo not happy with Aveda. I will never go back, and suggest anyone else to find better aswell.