Even though Moultrie didnt send tracking or order information to my email, I received my order 2 days after order was placed. Moultrie contacted me by phone within 48 hours from complaint. I already had my order at this time. I should have just waited but I didnt think my order was even processed. I wish they had contact information on their website. IiIIwouldordefroaaaagainbasedbasedon my experience User's recommendation: Take a screenshot of order and wait at least a week.