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Please respond in reference to my email sent last week regarding returned item black sweatshirt pocket hooded I don’t have the order number my name is Alexandra de Moya I returned it over 4 weeks ago with the package slip my address is 977 Cornell Avenue Albany California 94706
I have been trying to call but it’s difficult to get through. I can’t call during the specified hours because I’m at work then. I was placing an order and because I have credit it should show and deduct but I didn’t see it. I need to know what happened to a credit of about $120.
Never will I order from beyond the rack again. I placed two orders in June for my daughter and it is August. Customer service is the worse. They don’t have a clue where the orders are, never reply emails, never pick up their phone and the live chat is the worst. They don’t give email updates on...
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I ordered a handbag nearly a month ago. There was no indication of when fulfillment would be, but since I’ve ordered from there before, I expected a delay. They did NOT delay charging my credit card for almost $600. I have checked the website for status of my order literally every day, but it still says Awaiting...
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I placed an order in June and have not received my products. When so call no answer