January 29, 2018 I sent money to my Niece in Nepal. She was unable to receive it in Nepal. I contacted Money Gram, and after a series of very invasive questions, to determine, I believe the state of my cognition, and my relationship to the receiver, and her intended use of the money, I was told that Money Gram would refund my money. I spoke to a Money Gram customer service representative, who apologized and said that I would have no problem sending the money. I tried again, and it was refused. I spoke again to a supervisor who once again, assessed my cognition... . My money was refunded by cheque both times, at the bank both times, the tellers expressed dissatisfaction when dealing with Money Gram. All 4 times I was at the post office attempting transactions, the postal employees commented that other persons were having the same problems. I thought that perhaps you as a company hosting MoneyGram services might like to know how your business partner is treating its customers. (Just so you know, the first question they asked of me was my age). I would appreciate a reply.