22 Sep, 2019 → by ClaimboUser213771
Mistreatment by the manager

I called the front desk around 7:30 am asking for instruction in how to use the TV remotes, she nice there are 2 remotes to be used together. . She said she’ll come and show me how to use it. She comes in grabs it from my hands and showed me. She leaves and I couldn’t get any workable channels. So I call d again and she said she’ll come and show me for the last time. She comes in very angry and grabs them aggressively and hold it up in her he air start pressing buttons. I said I’d like to see what you are doing and it seems you are not in a good mood. Maybe be some one else can come and help. She throws the remotes on the bed and said, you need to get out of here now. I said the check out time is at 11:00. She said I’ll refund you, GET OUT RIGHT NOW. I packed and out. I went to the front desk for my refund, she said : No, I am not refunding you cuz you only stayed one night. I said, but you never said that. You said I’ll refund you, she starts yelling: GET OUT NOW OR ULL CALL RHE COOPS. I said ok call the cops. Can you tell me why you are kicking me out. She responds: Cuz you’ve inappropriate. I asked how and she refuses to tell me how I was inappropriate. I am filing a complaint for being treated so badly and asking for refund.
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