I PURCHASED THIS MATTRESS FOR 1374.00 WITH 10 YEAR WARRENTY, SHORTLY AFTER THE MATTRESS SUNK APPROX., 2" ON ONE SIDE, ACCORDING TO HAYNES FROM SITTING ON THE EDGE, WELL IF YOU ASK ME , IT'S JUST POOR QUALITY , I ONLY WEIGH 180LBS, WELL HAYNES -U- JUST LOST A GOOD CUSTOMER, YOU SEE I'M IN BUSINESS TO AND I DO WHAT EVER IT TAKES TO KEEP MY CUSTOMERS, BUT AS FOR THIS COMPANY YOU DON'T HONOR YOUR WARRENTY & I WANT SPEND MY MONEY THERE.purchased on10/3/04 at your richmond va. store.TERRY IN VA BEACH WAS VERY HELPFUL BUT THE DICISION NOT TO WARRENTY THIS ITEM WAS WRONG. -C- YEA ROSS