So I moved here from ga in dec. 2018, my first bill was over $800.00! Obviously I couldn't pay that all at once so I called and told them to let me split it up. Ok 👌 not even 72 hours later they shut it off! Now this day we had also just got back from taking my daughter for mental/ depression help for attempting suicide! (her best friend passed then her fav. Uncle passed the same month!) Anyways I finally got it paid. So here it is april 3, 2019! Guess what!!! Power disconnected again! Please explain how the hell iv had to pay almost over $3k since dec. 17 2018 for power! I had to call and let them know my check was late this month plus my sis in law passed few days ago and my brother needed help. I explained this as well. Said I would pay it 4/7/2019! She said ok no problem! Well it's the 3rd! They say it's $787.98 due! And that $416.00 was past due! Wtf! Ok so I was told to just at least paybpast die and it would be connected! So I finally was able to scrape and borrow and 4:37 I called paid it! $418.99 have confirmation number! Here it is 9:30 no power still! Called to check on it they said no they wasn't turning it on until another $307 was paid! I have 4 children 1 is 3 yrs old with diabetes so her insulin is going to be wasted and another taking breathing treatments. He's just a little baby! I just hope it doesn't get to cold tonight! I have called and begged and pleaded with everyone at that 800 number! (car transmission just went out so I have no car!) no family within 3 hours from here! Is there any laws on this crap? I mean my kids have medications and machine they need to live and idk what to do! Please help if you can! [protected] text please then call