Never a word and I will need to search my records for the acct# but same as my cooking club of america lifetime membership the benefits simply stopped and it takes awhile to really understand and recognize you aren't receiving the magazines and benefits you were promised years ago in a lifetime membership program. Perhaps they thought instead of being an adult of 35 they thought I was 70, sorry I shall live much longer yet and I deserve my magazines, my benefits monthly as promised or my money back.