18 Sep, 2019 → by ClaimboUser984388
Lexus dashboard

1

I bought a 2009 Lexus 350RX in 2015. I was never warned about the possibility of the dashboard failing, even though Lexus was aware of the problem at the time. I never received a letter regarding an extended warranty. A few months ago, my dashboard started cracking after taking it out of town instead of it being garaged. It is getting worse and worse and actually starting to melt. Lexus will not fix the dashboard, despite it being a known manufacturing defect. I should have been told about this possibility by the Lexus dealership when I got the car. Despite the expiration date of the extended warranty, Lexus should still stand by its product, especially for customers who did not receive notice of this problem. I will never buy another Toyota product again.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Lexus you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.