The guy who wrote the other review went broke owing us hundreds of dollars and tried to scam us for free toner. He has opened up a number of other companies under different names and scammed many other small businesses as well. I have emailed and called this website on numerous occasions and asked them to take it down and they have done nothing. This review on us is invalid and incorrect from a *** artist and should never have been put up in the first place and we never even had a chance to say our part. We are a small business who do our utmost to supply great service. In 10 years we have had only 1 bad review and its from this *** man that costs us money as people read the reviews and take it as gospel