My name is Jeffrey Riddle and my reason for this complaint is it's been 14 weeks since my last payment from EDD. It has cost me everything, I have no income and my bank account is at negative $63.00. This is all because of their ID me launch to prevent fraud that more closely resembles a joke that's on me and has drastically affected my son and I and our way of life. I understand the necessity of such procedures and the absurd amount of fraud that has evolved around this Pandemic, but 14 weeks is completely untimely and I'm still told to wait as or Friday 03-26-2021. On approximately January 1st 2021 I noticed a required ID me link on my active unemployment claim and responded promptly. After about two weeks my claim was changed to disqualified and to the present date I still was never issued a denial from the EDD or provided a appeal to dispute the disqualification which is against their protocol and is my right if I'm not mistaken. After literally hours and hundreds of phone calls I was told my documents provided weren't acceptable specifically my secondary document. I uploaded the county provided birth certificate accidentally and it has cost me to say the least. Immediately after talking with the representative I printed off my own appeal form and sent it certified mail along with copies of my drivers license, state issued birth certificate, bank statement and social security statement to the EDD headquarters in San Francisco all in an effort to avoid delays with my unemployment claim. After months of waiting I know that my file sits at the Fresno office of appeals and has yet to be processed. I've contacted my district 12 representative and they uploaded all the above mentioned documents via their legislative portal to EDD. I'm given 10 or in some cases 30 days to respond in a timely manor as the EDD puts it yet after nearly 98 days I still wait on them to accept that I'm me by the paperwork I submitted which is far beyond timely and has left an extreme hardship for my son and I. I've been treated rudely by their under trained, uneducated employees who are still getting paid and I've worked my whole life and paid into the EDD system and more then qualify for the assistance yet I have lost everything I've worked for due to their lack of appropriate response time and quickness to jump conclusions. Fingerprints seems like the logical way to verify ones identity and if that was the required method could have avoided this whole mess in the first place. Attached you'll find correspondence with the senators office and verification that they uploaded the documents. Thanks You for your time in regards to this matter. My contact email is [protected]@gmail.com