I bought and paid for a recliner november 23rd.tjey told me they would have it in a week.then while i am still there they say 2 weeks.then before i left the store they then said before christmas defintly ny january. Oh guess what dometime in january.the salesman harry never called me back all. So i asked for a couple of throw pillows for the long long wait buy no they still give me run a round. Ssying takevit up with harry.but of course harry is not there again.that was the worse exsperience in my life even worse then being robbed at gun point.which i survied.my doctor ordered me to use a recliner i buy one but i cant use it for at least 2 monthes. And all the sales so called people lyed and gave me the run a round. I reslly dont like it so i may have to contact all my freinfs that own resorts,cabins,motels all in 4-states.will never buy any thing at all from hanks.the people who don't care once they got their money.