I found out that I had been sent to collections by an apartment I use to reside in. An agreementwas made between myself and management that a paymet would be sent monthly unitl paod in full which was done. I mailed my usual payment to the apartment complex. After noticing the check had not been cleared via my account this is whenI began calling to follow-up on why they had not processed the payment and was shocked that I had been sent to Hunter Warfield collection agency. The check was mailed to Hunter Warfield from the apartment complex as an payment on my now account. After speaking with the first rude representative concerning my balance, I was told that I owed more than what I had to pay which I refused to pay them. The explanation fromt he rep was interest had accured on the account. As I attempted to speak with this rep he became very irrate and hung up the phone in my face. I then called management at the apartment complex concerning this balance and she had to call them and have them change the balance to the correct amount. I called the collection agency back and asked to speak with another rep which was willing to listen but it doesn't stop here. I was phoned on the next day by another rep which was a woman and she was very ride as well and did nit want to hear anything I had to say once again concerning this account. Can I say I was harrassed every day. I finally was called back by the first rude guy of a rep that I refused to speak with again prior to him already hanging up in my face when then his manager took over the call. The manager was rude as well, but I did make an agreement on what two days my balance would be paid in full but I only okayed for two final amounts to be debited from my checking account. The check that ws mailed to this collection agency was suppose to be mailed back to me per the rep stating that they did not accept check payments, but for some strange reason they lied and accepted my check which cleared my account plus debited my account two more times which they took too much money. Once this I hppened I have called them daily for a credit of my money and have not been able to talk to know one that seems to care or have a good attitude. Speaking with management at this place doesn't matter becasue it starts from the top of the chain, if management is rude then this is why majority of the reps are as well. This matter still has not been resolved.