24 Jan, 2014 → by ClaimboUser363114
Internet-TV-Phone package

Update by user Jan 24, 2014 HORIZON TELECOM 4891 Yonge St. Toronto ON Tel: 416-850-**** Original review posted by user Jan 24, 2014 I received a phone call from a worker from Horizon Telecom offering me a package from Bell Canada for a low price telling me that it was an offer to Spanish people because it include a few Spanish channels. To my surprise when I got the first bill it was double the amount I had been told. When I contacted the Horizon another worker name Carlos told me that he was in charge to help with the bills and he called Bell Canada a few times to make changes to my services though he never told me that he had canceled some services to reduce the bill payments. I got tired of calling Horizon and decided to contact Bell Canada and to my surprise they told me that they do not know who Horizon Telecom is and they do have any information about Horizon and they have in their notes that the person who has been contacting them was me. Now Horizon Telecom is ignoring my calls and emails. What I understand now is that what they do is to hook the clients with other companies and when the client is not happy with the prices they offer their services saying that they can give the client better prices though they only have phone lines and internet. This is what they tried to do with me and because I did not canceled Bell Canada the take their services they are ignoring my calls and emails.
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