● I am so disappointed in the poor customer your comany has shown. ● also you have stolen my refund $85.46 because I returned the 2 items of the 6 items ordered. ● your representative damon on 122215 gave a specific address in gardena ca, usa. This is where my items were delivered and received. Now I do not want anything from "ericdress"!!! - anything!!! From your company. You would not refund me for 2 items I returned on 122615. ● I do not want to do business with a company who has no morals. ● your products are not described correctly and your customer service is none effective and more importantly there is no customer appreciation. ●●●● therefore I want to return the remaining three (3) items for a complete refund of my monies paid for your inferior products. ● the three (3) items I want to return are: ● the following 3 items total $55.77. Combined the 2 items I returned per your rep damon the 2 items total ● $85.46... ● [total 5 items = $214.12] ●●●●> please give me a current address to mail your products back!!! So you can totally refund me $ 214.12 ●●●●> notify me a. S. A. P. (As soon as possible) what address you will reconize and allow my returned items to be returned and refunded I plan to return: ●1. Item# [protected] - $16.19 > necklace, tassel > category - jewelry > ● 2. Item# [protected] - $17.09 > dress, double breastfed - black > category - dresses > ● 3. Item# [protected] - $22.49 > jacket, sweater jacket - black > category - outerwear, jackets > my prior items were returned to. [ this is the address where I was instructed by your representative "damon" from your customer service department to mail my returned items. > ● "the return address for the united states customer : > return name : abc/return > return address: 15020 s. Figueroa st gardena, ca 90248 usa ] ● per your rep damon my items were returned to the gardena ca address instructed by your rep damon ● my refund is $85.46 for the initial 2 items returned eff 122615 which you failed to refund > 4. Item# [protected] - $65.69 > coat, long single breasted - red > category - outerwear, coats ●●●●● returned 01/04/2016 ●●●●● usps tracking number: > [protected] 19 > > 5. Item# [protected] - $19.79 > dress, notched collar - black > category - bodycon dresses ●●●● returned 01/04/2016 ●●●● usps tracking number: > [protected] 19 > > 6. Item# [protected] - $72.89 > coat, single breasted faux leather/fur - black > category - outerwear, coats > ●● I notified you of an item I never received > ●● refunded - $72.89 > effective 12/28/15 - * - * - * - * - * On jan 29, 2016 12:30 am,"queeny dobine"wrote: > > ● I am demanding my refund of $85.46 us. > ● I have followed your original instructions and my items were returned to the address and received at the address sent to me by email on 122215 from your service representative damon. > > ● see your original responding email dated 122215 from damon your service representative (Below). > he gave instructions where to mail my returned items. > ● this is the address where I was instructed by your representative"damon"from your customer service department to mail my returned items. > ●" the return address for the united states customer : > return name : abc/return > return address: 15020 s. Figueroa st gardena, ca 90248 usa" > > ● I have provided my tracking number numerious times > see same information provided by email > > ●"my usps tracking number > [protected] 19 > shows my package containing my returned items... Was delivered and the website' notes indicate the package was "left with individual" effective 01/05/16 @ 3:16pm pst" > > ● I am demanding my $85.46 forthwith!