1 Jan, 2018 → by ClaimboUser535779
internet access to research papers
1
I signed up for a trial membership but cancelled the very same day via the contact link on their website (1/22/16). On 2/6/16 I received an email stating that the 2 week trial had ended and that I am automatically enrolled as a member, and that am charged a bill for 99.00 EUR. I sent another email via the link cancelling my membership, and received a reply that they have no record of my first email cancellation, thus the bill still stands. Now I have received a bill by mail for 110 EUR (additional fees included). Please note that I did not make use of ANY services by this company. Therefore, I do not feel I should pay anything for never using this service.