I made the following International payments from HSBC UK to Regions Bank but the recipient has never received the money despite numerous attempts to resolve the issue. From: Timothy John Anthony Feeney, Managing Director, Construction Management Consultancy Ltd. HSBC UK. Sort Code: 40-08-10 Acc No: [protected] The International Payment detailed below was sent to Beatriz Quinones, formerly of 2011 Hasley Street, Bronx 10461 to assist her family with funeral costs following her tragic death at the age of 33. The account had been frozen so I sent documents signed by a Notary Public of which Regions Bank have copies at the local branch in the Bronx. I would like this money traced and returned to the above bank. GBN12067HBEUI074 BEATRIZ QUINONES 12 June Routing Code [protected] Acc No [protected] The following payments from the same company were sent not fully understanding that Carlos, her son, could not receive the funds as he was under 18 years of age. Carlos became of age in April 2018. GBN19067HBFK485C CARLOS J TORRES JNR 19 June Routing Code [protected] Acc No [protected] $1245.29 GBN050778WH21YM9 CARLOS J TORRES JNR 5 July Routing Code [protected] Acc No [protected] $1262.89 GBN19077ARICEIF4 CARLOS J TORRES JNR 19 July Routing Code [protected] Acc No [protected] $2547.66 GBN050970RMMU9VK CARLOS J TORRES JNR 5 Sept Routing Code [protected] Acc No [protected] $1265.81 In a desperate effort to make funds available, I personally opened an account with HIFX here in the UK and on the 12 August 2017 I entered into Foreign Exchange contract C4951114. I sold GBP 3, 000 to purchase USD 3, 849.60 at a rate of 1.2832 and your onward US dollar payment was sent on the 15 August to Carlos. This money too did not go into his account, so, I obtained a Trace number as follows [protected] and I am still unable to get this money refunded, can you please assist me. Personal Bank details: HSBC Bank, Abingdon, Oxfordshire. United Kingdom Sort Code 40-08-10 Acc No [protected] Acc Holder TJ&CD Feeney