Intentionally difficult to make principal payment, rude

/ 71 reviews

15 Jan, 2019 → by ClaimboUser745433

Customer service reps are terribly rude on the phone. The website is misleading regarding principal payments, and the process is made intentionally difficult...what other company doesn't accept principal payments online IN THE SAME WAY REGULAR PAYMENTS ARE MADE?! I'm legitimately considering getting rid of my Toyota for this reason alone. What a blatant devaluation of the customer.

Financial Services

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Toyota Financial - Other Reviews

》 Corporate policy

》 Lease Payoff Issues

》 Rape is better than dealing with Toyota

》 Internal processing problems costing us cash, sanity, work, credit

》 On minute hold for 1:30

》 Why would Toyota want to treat customers like this?

》 Toyota financial is stealing money from customers

》 LIED TO WHEN GOING INTO ANOTHER LEASE

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