I understand it's your Job, but to continually insist I am someone I'm not and to continually call me every day is absurd! I have no debts...and I'm contacted nearly every day to repay debts for a bill that is not even in my name. I've had this phone number for about 5 months and I'm sure its understandable that people do in fact change and inherit new phone numbers. So please tell me why is it so hard to comprehend that I am not said person. I've spoken to Supervisors and Managers and am told that calling will stop but sure enough the next day or a few days later, the harassing phone calls start up again. I would not be as upset as I am if in fact someone, anyone I talked to were kind and understanding but I have yet to speak to ONE person who is calm and collective. I have been told that I am SAID PERSON because this is the number they gave. I have been told that I have to pay my bill or else consequences will be taken. I have even been told that legal actions will be taken against me.....All understandable ERS, however I do believe that if you took half the time you spend harassing me into finding the actually person you're looking for, then you would have some success! I now am changing my phone number because no matter what steps I take I cannot get this company to stop contacting me. I'm also going to be reporting these harassing phone calls to the Better Business Bureau...I also advise anyone who receives calls from ERS to avoid them and block their numbers unless they want to deal with some of the most unpleasant, non understanding, and no reasonable people I have ever had the misfortune of speaking with.