I am shivaram from dondole house, dharmasthala one of your customer facing problem with t. V. Bought from your agency siri enterprises, suratkal, mangalore on 09 / 12 / 2007 and the product is covered with warrantee. This is sixth time when i am complaining about the problem in videocon customer care but the problem still persists. Also i have logged complain on 9th july 2009 and the complain number is man - [protected] but no body has responded till now. We customers have believed that the product issued from videocon are reliable and we have good customer care service but my problem is still not taken care and the product which i bought are very bad quality. To make you notice that if the customer care is not going to respond and resolve my problem i will go to consumer court and file the complain against videocon. Alternatively if customercare is not able to resolve the problem please replace the product which i bought from you. Regards, Shivaram Ph no : [protected] & [protected]