12 Apr, 2018 → by ClaimboUser119147
Incorrect part/color
Ordered a rear view mirror (dark grey) for my Audi Spoke with more than 5 people and was explicit about the color. Was told I would receive correct one if not have 30d ays to return. Received part yesterday and yep it's the wrong color (light grey) Called and was told by first person that they don't allow returns, said I want to speak to manager. Manager suggested a partial refund and I could paint the part to match, what a joke. After 40 min on phone was told they would refund within 24-48 hrs and someone would contact for return...yep no refund and no call back. TOTAL FRAUD And to boot I found out they charged my card 5 days before I received the bill. Don't do business with this company Run away