I own a condominium that I rent out. In October 2018 the water heater in the condominium above mine leaked and I had massive amounts of water in my condo. The homeowner upstairs filed the claim with shelter. The restoration people wanted to know where their money was so I called the claims adjuster and he told me he sent it two weeks ago to the condominium that I own. Well my renter was gone for a week so I did not get the check until she got back I have no idea why he sent it there instead of to me. The check was incorrect, more damage was assessed and the second invoice what's that to shelter, when I went to pick up the check it was$771 more than it should have been. I was not too happy with him and his customer service