The worst experience on-line shopping ever! Decided to try to order from smaller online store vs amazon or other large stores (I believe in small business). I ordered, then called to confirm deliver as it was unclear, she told me it would arrive 3 days later than I wanted it to - so I paid on the phone for overnight delivery (more than the cost of the toy) was assured it would arrive the next day. Called the next day to confirm, and they are back to the original date and said they can reimburse me for the overnight fee. I said, cancel the whole thing. To which they replied I can pack it up when I get the toy and return it and then call for a refund. I have now spent over 2 hours on the phone with the clueless employees who can not follow through with anything. DONT SHOP HERE. Wish I had read these reviews before I did.