1 Jan, 2018 → by ClaimboUser33825
inability to close cd account that is part of an estate
*SOLVED
2
As Executor of my mother's will I have requested to close CD account held by Discover Bank. I have completed all requested forms and sent copies of requested documentation. When I have contacted them about the account, I was informed the only document that they needed was a copy of my Fathers Death Certificate, as he was named the beneficiary of the account. I have been assured that this is the last piece of information they need to close the account. I have FAXed that document three separate times, on 05/14/13, 06/21/13, and 08/30/13. When I have attempted to follow up after each occurrence, I was told that the only document that was needed was a copy of my father's death certificate. Today, 09/20/13, during my contact with them, they reported the check was being made out as we were speaking. We will see.