Paid $300.00 yearly off and on since 2010. KIM "THE CHILDCARE MANAGER" sneaking around without anyone seeing her acting out childishly with sharing her feelings to me WITH DIRY LOOKS !! and I seen and heard her give rude childish behavior to another paying customer in front of other employees. HER BEHAVIOR CAUSED LADIES FIRST TO LOOSE ME AS A LONG TIME PAYING MEMBER. I APPROACHED THE BUSINESS OWNER MICHOLE M ABOUT KIM CHILDISH, RUDE BEHAVIOR,, IN PERSON. SHE REPLIED, THERE IS TWO SIDES TO EVERY STORY IN A RUDE MANNER. SHE MADE NO EFFORT TO RESOLVE THIS ISSUE WITH BEING BIAS IN FAVOR FOR KIM AND AGAINST ME AS A LOYAL PAYING MEMBER.