4 Jul, 2020 → by ClaimboUser619252
If the store makes a mistake, why should I stay in line again?
1
Yesterday (July 3 2020)I did a large shopping at the Torrey Hills Vons in San Diego. At home I discovered an error on my bill. The item that was marked 50% off was charged at full price. I just returned from that supper (July 4) where I intended to address this issue. I was informed by the manager (or assistant) to go back and wait on long line. I am very disappointed that when YOU make a mistake I have to waste more of my time and stay again in a long line. I would kindly request you to address this issue immediately. This is first time in my life that I get such a lousy service. Sincerely, Dr. Arek Tabak 11230 Carmel Creek Rd. San Diego Ca. 92130 Tel: 858-369-**** User's recommendation: If the store makes a mistake customer should have the priority in addressing the issue.