I received a promotional code from Keurig and decided to order coffee from them. I tried to place my order online but something went wrong and I got an error screen. I found Keurig contact number and contacted their support service. Woman who picked up the phone told that I could make my order via phone. She tried to place my order but was unprofessional and made many spelling mistakes. And when I told her about the code I had she said that she was not able to apply it. I asked her what was I supposed to do with the code and she replied - nothing, just don't use it. I told her that I changed my mind and disconnected. No way I'm buying anything from them! These people are absolutely ridiculous!