I received my order today. All the products look durable. They are well-made. Definitely worth their price. The delivery took 5 days only. But there was one incident that disappointed me. When I was ordering one of the products, there was an ad offering an additional discount ― $20. Certainly, I wanted to get it. So I clicked on it several times but nothing happened. And, when I opened the checkout page, the price wasn’t reduced. What for to offer a discount if you are not going to give it? Just a fake ad. Ridiculous.
If you are actual Representative of Backcountry.com you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.