I agreed and paid the tax preparer in full for preparing my 2019 taxes and did not want my return to be transmitted through your bank. However, I see my refund went through your bank and I'm now short of $1383. I need that money back in my account ASAP because I already settled with the preparer and paid the preparation fee in full upfront. Pls call me at [protected] for additional detail you need to investigate and settle the issue. My name is Shella Mensah.