1 Jan, 2018 → by ClaimboUser192899
hosting/ our websites have been down for an entire week!

1

We have approximately (10) websites currently hosted at Hostgator. On 1/7/18 we were alerted that our websites had gone down. Immediately, we contacted Hostgator for answers. They could not provide any info besides they were working on it. Everyday we called, sent emails, and everyday they told us nothing but they were working on it. Their customer service would not allow us to speak with a supervisor or anyone who could provide any answers. On Friday one of our sites finally partially came up and the others are still down (8) days later. Due to this fiasco, we have lost clients and their sites continue to be down. Not one person from Hostgator has taken the time to reach out to us or give us any resolutions. HOSTGATOR is a terrible company! I would never host another site with them and I'd advise all consumers to BEWARE! DON'T TRUST THIS COMPANY WITH YOUR WEBSITE!!!
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