7 Sep, 2019 → by ClaimboUser193579
Horrible unprofessional service by management

1

I ordered a Pizza online 9/6 order # 36658****. The pizza was horrible the tomatoes on the pizza was spoiled and was obviously no good. I reached out to your management staff. I spoke with Lee and to my surprise as a manager I must say she needs training with how to handle customers period!!! She became argumentative and proceeded to tell me that I beaut to late to eat the pizza that’s why the tomatoes appeared to be spoiled. She debated with me for about 10 minutes then decided to hang the phone up on me when I told her about her unprofessional disgruntled behavior!! I called back and ask her for corporate information and she rudely told me not to call back her store! Wow!!!! I felt so disrespected and unhappy as a customer. I stressed to lee that it was not about $26.93 that I spent but mainly and FYI that her tomatoes were no good tomatoes that customers are forced to eat!!! Lee is bad for business and need to be retrained in how to handle human beings!!!
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Mellow Mushroom you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.