30 May, 2021 → by ClaimboUser448559
Horrible service, complete rip off
1
I booked 3 rooms at the Ritz Carlton in Cancun, and they charged my card in January 2021 for May 2021. IN APRIL I contacted the Ritz to set up golf, and was told I had ONE ROOM ONLY. It took 15 long arduous phone calls and many emails to "address" my GUARANTEED rooms,...